Complimentary Shipping
Shipping policy
At Charivelle , we are committed to providing an exceptional shopping experience for our United States customers, including clear and straightforward shipping policies. We offer free shipping on all orders within United States.
Shipping Locations
We only ship to addresses within the United States.
Delivery Times
Below are the estimated delivery times for all packages:
Order cutoff time: 5:00 PM (Eastern Time - ET). Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
Order handling time: 1 to 2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
Transit time: 6 to 8 business days (Monday to Friday).
Estimated delivery time: 7 to 10 business days.
Carrier Services
We work with a range of reliable shipping partners to ensure your order is delivered as efficiently as possible.
Shipping Costs
Free Shipping: All orders within the United States qualify for free shipping, with no minimum order requirement.
Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.
Questions?
Visit our FAQs page or contact our customer services. Frequently Asked Questions
Contact Information
Email: support@charivelle.com
Phone: +17867356150
Company Information
Company Name: Waynz AB
Brand: Charivelle
Company Number: 559494-7730
Company Address: Åbygatan 1, Norrköping, 602 18, Sweden
Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM (Eastern Time - ET)
Saturday & Sunday: Closed
We strive to respond within 24 hours during our customer service hours.
Thank you for choosing Charivelle.
Where calm living meets timeless comfort.
