At Charivelle, we’re here to help with anything you need, whether it’s about your order, our linen collection, or general questions.

Before You Contact Us

You may find a quick answer in our FAQ page, where we cover common topics such as:

  • Shipping & delivery

  • Returns & refunds

  • Order tracking

  • Product information

Order Support

If you’re contacting us about an order, please include:

  • Your order number

  • The email address used at checkout

This helps us assist you faster.

Our Commitment

At Charivelle, we value clear communication and efficient support. Every message matters to us, and we aim to resolve your inquiries as quickly as possible.

Get in Touch

Email: support@charivelle.com

Phone: +17867356150

Company Information

Company Name: Waynz AB
Brand: Charivelle
Company Number: 559494-7730
Company Address: Åbygatan 1, 602 18 Norrköping, Sweden

Customer Support Hours

Monday to Friday: 9:00 AM – 5:00 PM (Eastern Time - ET)
Saturday & Sunday: Closed

We aim to respond to all inquiries within 24 hours during business hours.

Thank you for choosing Charivelle.
Where calm living meets timeless comfort.